Why upskilling on sustainability must begin with faculty

Business Impact: Why upskilling on sustainability must begin with teaching faculty

Why upskilling on sustainability must begin with faculty

Business Impact: Why upskilling on sustainability must begin with teaching faculty
Business Impact: Why upskilling on sustainability must begin with teaching faculty

How are you working to incorporate corporate social responsibility (CSR) and sustainable development into Iéseg’s programmes and how are you measuring the success of initiatives to implement them?

“This is our number one priority for the next year. We’ve had mandatory CSR courses since 2016 and our students now have access to several such courses, but we are aiming to have full integration of sustainability into all our different programmes and management disciplines by 2026.

“We can only achieve that if we train all our professors and staff to ensure that everybody speaks the same language and understands how and why we’re doing it. In February, we launched a compulsory training programme for all our staff and professors on the basics of climate change and planetary boundaries.

“The programme ends with workshops where each academic department or administrative service develops roadmaps with KPIs or ambitions for the next five years. The objective is that by the end of the first modules, professors will be rethinking their courses. We then expect this to be reflected in curricula by September 2024. Of course, tracking this without making it too bureaucratic is a key challenge and we are still thinking about the best way of doing this.

“This year, we are also asking professors and staff how they integrate sustainability into their day-to-day jobs as part of their annual performance evaluation. Salaries and promotions depend on these evaluations, so I think it sends a very strong signal in terms of the importance the school places on sustainability.”

How has reaction to the programme been from staff and faculty? Are they concerned about the perceived implications for their workload?

“We’ve had a few challenges and there has been some resistance. However, this has been from a minority and ultimately, we’ve been surprised by the positive reaction. We’ve also found that people have already started integrating some of these topics and conversations into their courses. Of course, we still need to help some of these faculty members do it in a more coherent, transversal way.

“The question of the added workload was definitely raised, but we’ve tried to have more one-on-one conversations with those who were more sceptical initially. At the same time, a lot of faculty members are happy to learn more about the climate and planetary boundaries because it’s something they’re starting to see more and more in their own field and research.”

Earlier this year, you took part in a panel on upskilling for a sustainable future as part of Economist Impact’s Sustainability Week. Could tell us what you spoke about?

“I was speaking about the growing need to upskill and retrain managers, leaders and students. Specifically, how companies and higher education institutions can work in a collaborative fashion to drive this upskilling process. Companies have set very ambitious goals related to net zero. But without the right educational process, we won’t be able to achieve those goals.”

Who do we need to get in the classroom?

“We need to get everyone in the classroom. It needs to start with the governance and leadership because these changes cannot take place without them being on board. However, to drive change and achieve these goals, every single person in a company needs to go through this process. We also need to touch on every kind of job and industry and that’s a huge challenge.”

How do you envisage collaborative processes working between schools and companies?

“Sometimes companies forget that business schools are also there to help them drive transformation and that we have expertise in developing knowledge, skills, competencies and, I would even say, passion on these topics. So, we have to establish these relationships.

“We also need to bring companies closer to our students. We need to get them in the classrooms and collaborating on projects; that way, they can listen to students’ expectations and share what they need in terms of graduate skills.”

How might the classroom approach need to change in relation to company talks and industry exposure?

“We have mostly had a top-down approach to how companies interact with students where they simply give a talk about what they do and answer questions. This kind of discourse doesn’t work anymore because students want more – they’re questioning what companies are doing and they want to be part of the change. They don’t just want a company to tell them: ‘This is our strategy’ or ‘this is why we’re great’. They want to know what’s really happening and how they can play their part when they graduate. Imagining different pedagogical approaches where they see behind the scenes of corporate storytelling is crucial.”

Does the biggest shortfall on sustainability relate more to issues of awareness or technical knowledge right now?

“I think it’s both. An issue of awareness remains – there are still people who are not convinced this is a major problem. There’s big work to be done, but with that comes a big challenge that relates more to the hard sciences of what climate change is.

“We can talk about upskilling all we want, but we need to explain the science behind it, so people understand what that means and the implications it has for their business – both the risks and the opportunities. Just talking about achieving net zero and telling them this is their new objective and how they’re going to be measured doesn’t work.”

You coordinate Iéseg’s People-Planet-Profit project – can you tell us more about it?

“This is a mandatory consulting project at bachelor’s level, meaning about 1,250 students do it at the same time, so it’s massive. For a full term, we split students into groups and match them with a company for a sustainability project. About 18 months ago, this became an interdisciplinary project. During the same term, students now have six different courses, such as digital innovation, sustainability and financial analysis, and they need to integrate what they learn in all those disciplines into the project. The aim is to show students sustainability is not a standalone discipline.”

How many companies have you worked with in delivering this project and what kind of sizes and sectors are involved?

“The project has been running since 2016 and we’ve worked with more than 35 companies, from huge multinationals to smaller family businesses and start-ups. We’ve also started to work with Certified B Corporations because we signed a partnership with the non-profit B Lab network.

“A source of differentiation in this project is that we also work with cities. Some students get assigned to small cities in the areas of Paris and Lille. These students work on urban issues of sustainability, rather than corporate issues. We are a management school and that also involves public management.”

You also help run the Grand Challenges MBA module. How does this differ from the undergraduate project?

“The Grand Challenges module is broader and is where we can really go through the big issues in sustainability today, such as understanding climate change and the implications for companies and society. We do this through small blocks of courses on key topics and then go on a learning expedition to discover how sustainability is being implemented in a specific region. The students then undertake an ‘integrative project’ and work on a transformation plan.

“The aim here is to bring together the sustainability skills they’ve learned through the different modules in relation to their professional life, which is particularly useful for executive MBA students. We also talk about stakeholders, as well as new legislation around the world. It’s about understanding how all this is going to change the way they do their jobs.”

The focus is on a different geographic region each year – why is that?

“We thought it would be interesting to do a deep dive into a specific area. This year, it was Bologna, Italy, known for its automotive industry. We stay in Europe because we try to be as sustainable as possible, but there are still so many things to be discovered. Every country has different ways of approaching these topics and individual industries have distinct challenges.

“It’s also great to get students on the ground and show them what’s happening in companies because this is not always aligned with the discourse we hear at a more macro level. Seeing how communities are affected and how local governments are managing sustainability, how they’re collaborating with companies on initiatives – all this is very much tied to a particular region and the industries based there.”

Can you tell us more about the recently launched, student-led Climate Lab?

“The idea of this course is to experiment with a student-led course, where the professor is just there as a guide. Some of our students are very passionate about climate change and they want to learn more, so we thought we’d give them the space to do it.

“The students must come up with what they need to learn and how they need to learn it. They talk to some alumni and companies and develop a learning process. It’s designed to be an elective each term and we had about 12 students in the first cohort that launched earlier this year in the grande école programme for master’s students.

“We are still experimenting and evaluating, but we’re definitely continuing it and could have similar formats for different disciplines and not just climate change. We would need to keep it to smaller groups, which would make it a challenge if we ever wanted to make it mandatory, but I think we could scale it up into our MBA programme or specialised master’s programmes.”

You initiated the Responsible Leaders project about five years ago; what are its main aims and outcomes?

“Again, we saw that a lot of students want to engage more with the school on sustainability topics. The idea for the Responsible Leaders initiative was, therefore, to give students a space to engage with us. In it, volunteers work on sustainability projects. This has been ongoing since 2018 and this year, we have about 20 students who are Responsible Leaders.

“What’s been nice is many of the projects proposed and driven by the students have come to life. For example, during Covid-19, the Responsible Leaders proposed a sustainability certificate. This is where students get points for taking electives, attending conferences and events or doing internships and thesis projects on topics relating to sustainability. It’s an engagement certificate rather than anything academic, but we want to reward that student engagement. If students achieve a minimum number of points, they receive an additional diploma when they graduate.

“Students worked on this project from start to finish and were the ones who presented it to our dean and academic commission. In addition, one of them remains a student Responsible Leader and now oversees the sustainability certificate, as well as working as an intern in our team. I think that it is extremely rewarding for students to see their proposals are implemented.”

Maria Castillo IESEG

Maria Castillo is social and environmental director at Iéseg School of Management, where she is also a senior professor in corporate social responsibility, business ethics and strategy

This article originally appeared in the print edition (Issue 3 2023) of Business Impact, magazine of the Business Graduates Association (BGA)

Read more Business Impact articles related to sustainability:

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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How to diagnose your business symptoms and address the underlying issues

Business Impact: How to diagnose your business symptoms and address the underlying issues

How to diagnose your business symptoms and address the underlying issues

Business Impact: How to diagnose your business symptoms and address the underlying issues
Business Impact: How to diagnose your business symptoms and address the underlying issues

When we go to the doctor, we typically have a clear understanding of the difference between our symptoms and the root cause. We may have a fever and chills – symptoms – but we know that the root cause is likely to be a viral or bacterial infection. We also know that we can treat symptoms, such as a headache, but that the underlying issue is likely to be something very different.

In business, however, we rarely distinguish between symptoms and root causes. Everything is seen as a problem. Hence, the first step in gaining clarity around the business issues you face is to distinguish between symptoms and actual problems. 

Symptom or problem?

Within our business, we may experience internal conflict, accountability issues, profitability issues or even high employee turnover. However, we tend to view all these conditions as problems that need to be addressed. In reality, all these common business issues are symptoms of deeper core issues. They are symptoms because they share one defining characteristic – they are outcomes. 

Conflict is an outcome of poor relationships and communication between people. Profitability issues can be the result of shortfalls in sales, pricing issues, product fit/targeting issues and many other root causes. Turnover can be the outcome of bad leadership, poor hiring practices, or improper focus, to name a few. 

Where there is a similarity between business symptoms and medical symptoms is that multiple symptoms may present themselves at the same time. In the same way a patient may experience fever, chills and congestion, a business may experience turnover, profitability and conflict simultaneously.

And while we can ‘treat’ our business symptoms with training, skills coaching and point solutions, these responses never truly address underlying core issues. For a problem to truly be resolved, the core issues must be addressed.

Seek the core problem

While we can get temporary relief from the ‘analgesic’ benefit of treating our symptoms, it is essential that we ignore the impulse to dismiss the underlying issue simply because the immediate pain has subsided.  When we do this with our health, we often find that the underlying issue worsens and lands us in the hospital. The seemingly innocuous ‘rusty nail’ can lead to lost limbs and lost lives without proper treatment. A painful appendix can be comforted in the short term with pain medications, but if it is not removed, death becomes a real possibility.

The same can be said for the many ‘rusty nails’ we encounter in our businesses. Once a symptom has been identified, it is important to continue the process of discovery until the core problem(s) is identified.

When we find ourselves treating symptoms rather than addressing core issues, there is one singular word that has the power to get us closer to the core problems we face – ‘why?’

Consider this scenario: 

  • The presenting symptom is that several new employees are too busy and unproductive.
  • The reaction is that these employees have a problem with time management.
  • The prescription is to train these employees in time management skills.

Now let’s dig deeper by asking ‘why?’ a few times:

  • Why do the employees need training in time management? Because they are struggling with time management.
  • Why are they struggling with time management? Because they don’t have time to get anything done.
  • Why don’t they have any time to get anything done? Because they spend their whole day in meetings.
  • Why do they spend their whole day in meetings? Because we need to keep everyone abreast of all the projects we have going on.

We could continue this line of questioning further, but it is instructive to think about where this line of questioning may terminate. Is the problem really time management or do we have too many active projects? The problem could be one of prioritisation. The problem could also be a lack of skill running effective meetings. It is not out of the question that the problem could potentially be tied to micromanagement or perhaps even a lack of trust between functional departments. Regardless of the scenario, simply asking ‘why?’ a few times can slow an impulsive jump to conclusions and lead us to a clearer understanding of the core problem.

Apply pressure

We like solving problems and, frequently, we fall in love with our knee-jerk reactions and solutions. This well-studied impulsive response (see Amos Tversky and Daniel Kahneman’s 1992 research on prospect theory) is useful when faced with a bear, but less useful when dealing with a business problem. This is why the final step in diagnosing the root cause or core issue is to apply pressure. 

Pressure must be applied to our hypothesis, our facts, our assumptions and last but not least, our emotions. Successful business practitioners will consider their proposed understanding of the problem and expend effort finding ways to test if their hypothesis is correct. Furthermore, facts should be vetted and verified, while assumptions must be accounted for and pressure tested. Finally, it is essential to question how our emotions may have tainted our analysis, data collection and the context under which our analysis was conducted.

Headline image credit: Oluwaseyi Johnson on Unsplash

J Vaselopulos

Jim Vaselopulos is a c-suite-level business advisor and executive coach with a proven record as a leader, strategist and expert in new business development. He is the founder of Rafti Advisors, co-host of The Leadership Podcast and the author of Clarity: Business Wisdom to Work Less and Achieve More

Read more Business Impact articles related to leadership:

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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10 top finance tips for entrepreneurs

Business Impact: 10 top finance tips for entrepreneurs

10 top finance tips for entrepreneurs

Business Impact: 10 top finance tips for entrepreneurs
Business Impact: 10 top finance tips for entrepreneurs

Starting a business is an exciting and challenging endeavour. As a business student or graduate, you are likely to have honed your strategic and management skills, but one area that can often be underestimated is financial management. Establishing strong financial habits from the very beginning of your business journey is crucial for long-term success. Here are 10 essential financial tips and habits that we believe every entrepreneur should adopt from day one.

1. Create a solid business plan

Before diving into the world of entrepreneurship for the first time, it’s essential to have a well-thought-out business plan. Your business plan, or business model canvas, serves as a roadmap for your company’s growth and success. It should include detailed financial projections, such as revenue forecasts and expense estimates, as well as a personal survival budget and cash flow analysis. A solid business plan not only helps you secure funding but also provides a clear picture of your financial goals and how to achieve them. With that said, a plan can only take you so far – you have to start.

2. Separate personal and business finances

One common mistake many new entrepreneurs make is mixing personal and business finances. This can lead to confusion and tax issues, while hindering your ability to track business expenses accurately. Create a dedicated business bank account and maintain a clear separation between personal and business transactions. This practice will make financial management more straightforward and improve your business’s financial transparency.

3. Monitor cash flow closely

Cash flow is the lifeblood of any business. Monitoring your cash flow is crucial for ensuring that your business can cover its expenses, invest in growth and weather financial challenges. Create cash flow projections and regularly review your income and expenses. Be proactive in managing outstanding invoices and consider implementing a cash reserve to handle unexpected expenses or periods of reduced revenue.

4. Keep detailed records

Accurate financial records are essential for making informed business decisions, preparing tax returns and attracting potential investors or partners. Use accounting software to track income, expenses and other financial transactions. Maintaining organised records will save you time and stress when it comes to financial reporting and analysis.

5. Budget wisely

Budgeting is a fundamental financial habit that helps you control spending and allocate resources efficiently. Create a detailed budget that outlines your expected income and expenses. Review your budget regularly to identify areas where you can cut costs or reallocate resources to support growth initiatives. Sticking to your budget will help you maintain financial discipline and avoid overspending.

6. Set aside emergency funds

Financial stability is vital for your business’s resilience. Unexpected expenses or economic downturns can put your business at risk if you’re unprepared. Establish an emergency fund to cover at least three to six months of operating expenses. Having this safety net in place will provide peace of mind and ensure your business can weather financial storms.

7. Understand taxes

Taxes can be a complex and often daunting aspect of business ownership. Take the time to understand the tax obligations specific to your business structure and industry. Consult with an accountant to ensure you’re taking advantage of all available deductions and credits. Proper tax planning can help you minimise your tax liability and avoid costly mistakes.

8. Invest in financial education

Financial literacy is an ongoing process. As a business student or graduate, you will surely understand the value of continuous learning. Invest in your financial education by attending workshops, seminars and online courses that focus on financial management for entrepreneurs. The more you know about finances, the better equipped you’ll be to make informed decisions for your business.

9. Seek professional guidance

Don’t hesitate to seek professional financial guidance when needed. Accountants, financial advisors and business consultants can provide valuable insights and help you make informed financial decisions. Building a trusted network of financial experts can be a valuable asset as your business grows.

10. Plan for growth

Finally, always keep an eye on the bigger picture. While managing day-to-day finances is essential, don’t lose sight of your long-term financial goals. Develop a growth strategy that includes financial milestones and objectives. Continually assess the financial health of your business and adapt your plans as needed to ensure you’re on track to achieve your goals.

Ongoing process

By creating a solid business plan, separating personal and business finances, monitoring cash flow and adopting the other habits outlined above, you should be well placed to build a financially sound and prosperous business venture. Remember that financial management is an ongoing process – continuous learning and adaptation will be central to achieving long-term success in the world of entrepreneurship.

Business Impact: Bianca Miller-Cole

Bianca Miller-Cole and Byron Cole are the authors of Rich Forever: What They Didn’t Teach You about Money, Finance & Investments in School (John Murray One, 2023)

Business Impact: Dr Byron Cole

Read more Business Impact articles related to entrepreneurship:

Business Impact: Education must never be a dirty word
entrepreneurship

Education must never be a dirty word

Despite the abundance of benefits it could bring to wider society, prisoner education still remains a taboo subject, says James Tweed, the founder of digital learning company, Coracle

READ MORE »
Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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Business Impact?

For questions about editorial opportunities, please contact:

Tim Banerjee Dhoul

Content Editor
Business Impact

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Equal to the task

Business Impact: Equal to the task

Equal to the task

Business Impact: Equal to the task
Business Impact: Equal to the task

For most people, the ratio of female-to-male staff at IU International University is simply staggering, especially given that many organisations still struggle to hire close to 50 per cent of female professors. More than 61 per cent of our employees are female, while among the academic faculty in the rectorate we are five women and four men. Colleagues ask how we have managed to accomplish that. My answer is: our culture and growth. To create an environment conducive to female leadership, we emphasise collaboration over competition. We recognise that women highly value collaborative spaces that encourage personal and professional growth.

Spatial flexibility for remote working is a key factor

IU’s culture thrives on spatial flexibility, enabling our professors, managers and administrative staff to work remotely from various locations. This is made possible, in part, because a large proportion of teaching at IU takes place online, reducing the need for physical presence on campus. By embracing remote working arrangements, we open doors for highly qualified women in remote positions, who would be unable to relocate to another city for a teaching or research position. The result is a vibrant and talented workforce, enriching our institution with their unique insights and experiences. I have never worked alongside so many brilliant women as here at IU and I feel so lucky to be part of this community.

Given our growth in recent years, we have been able to provide ample opportunity for individual growth. We did not have to wait for leaders to retire and make room for women to succeed, but instead we faced a dire need of people in leadership roles. Our growth presented us with new and unstructured problems that needed tackling. That way, many young and ambitious women with good ideas had a chance to rise up the ranks. We see leaders as people who achieve results, challenge the status quo, foster collaboration, go the extra mile, care for their team and achieve successful alignment with collaborators. 

For young female professionals seeking a rewarding career in higher education, I offer the following advice based on my own experiences. Try to embrace diverse opportunities and explore various job roles during your educational journey. I, too, was fairly entrepreneurial when I was in college. I always had a couple of student jobs. I was even lucky enough that one of these took me to work in London for a few months, while another had me work summers in Greek and Spanish seaside resorts.

During that time I learned a lot, but I remained fascinated by education and hoped to, one day, merge a management job with higher education. I am still fascinated by higher education as a professional service. There is so much room to create a fantastic

service experience for students, to create a great ‘servicescape’ both on campus and online and to facilitate learning in an innovative and better way. In that sense, I would encourage young women to learn by observing successful services and companies outside the academic sphere, where you can gather valuable insights and accordingly shape a more enriching educational environment.

Developing personal and professional growth

At IU, we constantly seek new challenges. Recent acquisitions of British and Canadian universities serve as perfect examples of our commitment to growth and continuous improvement. Integrating these schools into our group introduces lots of new and unstructured obstacles, providing the best learning opportunities.

We encourage our talent to tackle these challenges and, at the same time, offer resources and autonomy to find their own creative solutions. This not only builds self-esteem and resilience, but also promotes independent thinking, creativity and the seeking out of new ideas and collaborators. Moreover, IU provides coaching and formalised training programmes: feedback from a coach you trust is
a tremendous catalyst for personal growth.

As a manager, I actively mentor and empower younger and less experienced female colleagues by providing guidance, creating growth opportunities and fostering an inclusive work environment where their ideas and contributions are valued and encouraged. Some women fall into the perfectionism trap easily, or have trouble delegating effectively. Both are keys to a successful leadership role and to protect women from spreading themselves too thin. Preparing them for leadership roles always needs to include a healthy sense of self‑interest because we want everyone to be active and successful in a sustainable way.

Recently, I decided to offer an optional 10-week development programme for young talent at IU. We called it the ‘unicorn badge’ to signal that those who passed the programme would be uniquely qualified and that it would be fun to participate. We confronted the participants with complex IU challenges or case studies on a weekly basis and encouraged them to be creative, think outside the box and come up with radically new ideas. The personal growth achieved over the 10 weeks was remarkable and it became very clear who had potential to grow further in their career.

My recipe for high-performing teams is this: hire for intellectually brilliant, diverse and amiable people. Set quality standards very high and allow them a great degree of freedom to overcome problems themselves and deploy resources as they see fit. With this approach, I have seen KPIs soar, efficiency go up and employee satisfaction go through the roof.

Promoting diversity, zero tolerance and recognition

In 2022, our diverse workforce, spanning 79 nations, was recognised and awarded by the Diversity Charter (Charta der Vielfalt) for its commitment to equal opportunities and diversity. We have been a signatory of the charter since 2019, further underscoring our dedication to social and political responsibility. To maintain a respectful and inclusive environment, we strictly adhere to a zero-tolerance policy that prohibits any form of abuse of power, discrimination, harassment or violence within our institution.

The award further acknowledges IU’s various initiatives and practices aimed at ensuring equal treatment and opportunities for both learners and employees. These include efforts to minimise bias in the recruitment and integration of new employees, the provision of flexible working conditions such as remote work options, working from abroad and sabbaticals, as well as offering training programmes to support mental and physical well-being. At IU, we adhere to the motto, “A culture of everyone, by everyone”. This is the only way we can create a healthy working and learning environment where everyone can feel at ease, contribute their unique strengths and continuously grow and thrive. As our colleague Tim Kaltenborn, director of people organisation & culture, puts it: “Diversity promotes innovation and it is innovation and creative solutions that are at the heart of IU”.

With initiatives such as Women in Tech and the Study Access Alliance, as well as support for first-generation college students struggling with entry barriers, we have granted access to quality education for more students than most other universities. Embodying our vision of “Everybody can access education to grow”, we are driven to inspire and motivate females to pursue careers in IT. Our Women in Tech scholarship programme is specifically designed to offer educational opportunities for aspiring students looking to pursue degrees in any technology domain taught at IU. We firmly believe in empowering women in the IT industry and fostering a diverse and inclusive learning environment.

In line with our vision of inclusive education, we participate in the Study Access Alliance, a transformative initiative that aims to close the education gap for individuals in African countries by providing 100,000 scholarships for online degrees at top universities worldwide. We provide exceptional value to scholarship recipients by offering our bachelor’s, master’s and online MBA degrees for more than 10 times less the regular price of each scholarship.

IU University’s commitment to facilitating access and promoting educational equity has been recognised through the prestigious German Total E-Quality award. This acknowledgment stands as a testament to our exceptional dedication to fostering equal opportunities and implementing diversity-oriented policies. We take great pride in this achievement, as it reinforces our mission to create an inclusive and supportive environment for all members of our community.

I see IU International University at the forefront of cultivating a culture of equal opportunities and empowering women in leadership positions. With a workforce composed of talented individuals from diverse backgrounds, IU demonstrates its commitment to fostering a collaborative and inclusive environment. Through a dedication to spatial flexibility, emphasis on collaboration over competition and a strong focus on personal and professional growth, IU strives to provide a platform for women to excel and make significant contributions. As IU continues its commitment to diversity and innovation, we remain dedicated to building a more inclusive future in the field of higher education.

Regina Cordes is vice-rector at IU International University of Applied Sciences, Germany, where she is responsible for accreditation and certification. On the academic side, Cordes coordinates the university’s integrated formats such as upskilling/continued education and corporate universities, as well as blended learning through myStudium. She completed her doctorate in marketing at the University of Mannheim in 2010

This article originally appeared in the print edition (Issue 3 2023) of Business Impact, magazine of the Business Graduates Association (BGA)

Read more Business Impact articles related to
organisational development

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

Want your business school to feature in
Business Impact?

For questions about editorial opportunities, please contact:

Tim Banerjee Dhoul

Content Editor
Business Impact

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How universities and business schools can develop a strong organisational culture

Business Impact: How universities and business schools can develop a strong organisational culture

How universities and business schools can develop a strong organisational culture

Business Impact: How universities and business schools can develop a strong organisational culture
Business Impact: How universities and business schools can develop a strong organisational culture

The essence of an educational institution resides in its organisational culture, epitomising the manner in which individuals toil, cooperate and acquire knowledge within its domain. A robust and affirmative cultural environment not only bolsters the spirits of staff members but also significantly influences the calibre of education dispensed to learners. This article delves into the significance of working culture, particularly within educational spheres, and proposes pragmatic guidance for constructing and perpetuating such a paramount element.

What makes a strong organisational culture?

To begin with, here are the salient features of a strong organisational culture:

Inclusive and servant leadership: The cultivation of an atmosphere rooted in inclusivity and servant leadership constitutes a pivotal aspect within the realm of educational establishments. It is imperative that leaders set forth an exemplary sense of empathy, humility and dedication to serving both faculty and students. Through this approach, one can foster belonging and encourage collaboration among all stakeholders.

Evidence-based dialogue: The promotion of evidence-based dialogue stands as a safeguard to ensure that decisions are made using objective data and critical thinking rather than arbitrary judgments. Not only does this instil a profound sense of confidence in the decision-making process, but it also serves as a catalyst for fostering a culture centred around constant improvement.

Openness and transparency: An organisational culture that espouses openness and transparency champions open communication, as well as the provision of information in an uninhibited manner. This principle contributes towards building trust among faculty, students and other key stakeholders. Furthermore, the practice of openness allows for constructive feedback which forms an indispensable component in facilitating substantial growth. 

Fairness, equality and inclusivity: Ensuring fairness, equality and inclusivity is crucial within institutions. It is important to embrace diversity and create an environment where all voices are respected and valued. This fosters an dynamic learning atmosphere.

Win-win scenarios: When making decisions, it is beneficial to seek solutions that benefit everyone involved, rather than taking a zero-sum approach. Striving for win-win scenarios encourages cooperation and collaboration among all stakeholders.

Trust and empathy: Trust plays a role in cultivating an institutional culture. Building trust among faculty, students and other members of the community creates an environment. Empathy goes hand in hand with trust and allows individuals to better understand each other’s perspectives and needs.

Objectivity: Objectivity should be promoted throughout an institution’s operations. Evaluations and decisions should be based on information, rather than personal biases or preferences. This approach guarantees fairness and consistency.

Mentorship and coaching: Implement mentorship and coaching initiatives to support development. Seasoned team members can assist newcomers in navigating the organisation and honing their skills. This not only benefits employees, but also strengthens the overall learning culture.

Adaptability: Educational institutions often find themselves reliant on a number of government and regulatory bodies. They should always demonstrate adaptability in response to evolving needs and circumstances. Cultivating a culture that embraces change and innovation is crucial for long-term success.

Proactive approach: Encourage a proactive mindset among staff members and leadership. By addressing challenges and anticipating needs, institutions can foster a culture of preparedness and continuous improvement.

Culture of excellence: Strive for excellence in all aspects of the institution’s work. Set high standards and promote a culture where continuous learning and improvement are the norm.

Building and sustaining a culture of excellence

Now that we understand why organisational culture is so crucial in educational institutions, we can explore how to build and sustain it:

Leadership commitment: It is crucial for leaders to embody the values and behaviours they expect from others and to act as role models for the desired culture. When leaders consistently demonstrate these traits it sets the tone for the organisation.

Effective communication and education: Ensuring that everyone within the institution understands its mission, values and cultural expectations is essential. Regularly communicating and implementing training programmes can reinforce these principles throughout the institution.

Establishing feedback mechanisms: Creating channels for honest feedback fosters a culture where feedback is viewed as an opportunity for improvement, rather than criticism. It is vital to act on feedback received to demonstrate its value.

Recognition and rewards: Recognising and rewarding behaviours that align with the desired culture reinforces the importance of values. It also serves as motivation for others to follow suit.

Accountability: Holding individuals and teams accountable for upholding the culture involves addressing any behaviour that deviates from norms while ensuring that policies and practices align with the desired framework.

Data-informed decision making: Employing data to measure progress and make informed decisions related to culture is crucial. Regularly assessing the climate through surveys or assessments allows adjustments to be made as necessary.

Consistency: Maintaining consistency across all levels of an organisation is vital, in sustaining an culture. Make sure that cultural norms and expectations are consistently upheld throughout every level of the institution.

Embed empowerment: Give employees and pupils the power to contribute to the growth and preservation of the culture. Motivate them to embrace the institution’s values and actively participate in shaping its culture.

A successful learning environment in educational institutions is built on a solid organisational culture. It encourages diversity, confidence, openness and a dedication to greatness. Educational institutions should create and maintain a culture that serves all stakeholders, from students to staff to alumni, by embracing the concepts of inclusive and servant leadership, evidence-based discussion, openness and justice. It takes dedication, open communication and a common understanding of the institution’s goals to cultivate this culture. In the end, a good culture not only improves the learning environment but also gets its learners ready for a world that values collaboration, empathy and excellence.

Business Impact: Professor Fawad Inam

Fawad Inam is a professor and principal-elect at the Oxford Business College. With a career spanning over two decades, he is widely recognised for his research, teaching, knowledge exchange and leadership skills. As an active principal fellow of the Higher Education Academy (HEA), he has received several accolades and awards for his contributions to the UK’s higher education sector

Read more Business Impact articles related to
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Business Impact Volume 17 (3: 2023)

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Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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Can organisations help alleviate employee procrastination?

Business Impact: Can organisations help alleviate employee procrastination?

Can organisations help alleviate employee procrastination?

Business Impact: Can organisations help alleviate employee procrastination?
Business Impact: Can organisations help alleviate employee procrastination?

The reasons why people procrastinate when pursuing career advancement relate as much to elements that organisations can influence as they do to personality.

This is according to a research paper in Human Resource Development Quarterly based on the thesis of Lin Zhu, a master’s graduate of John Molson School of Business’ management department. “Procrastination in a career advancement context happens when people postpone, delay or avoid the pursuit of promotions at work – whether it is active or passive,” Zhu explained.

Based on a survey of 201 people, the research shows that organisations can help reduce career advancement procrastination by eliminating the contextual barriers affecting it, including discrimination based on demographic characteristics such as gender, race, religion, sexual identity and age.

“We looked at two questions about procrastination in a career context: what are the things inside a person that might lead them to procrastinate and what are the things outside them, in their environment,” said paper co-author Tracy Hecht, an associate professor of management at John Molson and Zhu’s MSc thesis supervisor.

“Contextual factors are as important as personality traits. This means that organisations have a major role to play in terms of removing the barriers in people’s paths,” Hecht added.

Organisations can also provide career resources and access to training that help build people’s confidence in their ability to achieve their career goals. “It may sound like common sense, but self-confidence is really powerful and it drives a lot of our behaviour. When we feel confident that we can do things, we do them without delay,” reasoned Hecht.

This article originally appeared in the print edition (Issue 3 2023) of Business Impact, magazine of the Business Graduates Association (BGA)

Read more Business Impact articles related to
organisational development

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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How will AI change leadership?

Business Impact: How will AI change leadership?

How will AI change leadership?

Business Impact: How will AI change leadership?
Business Impact: How will AI change leadership?

Renowned physicist Stephen Hawking once said “the development of full artificial intelligence (AI) could spell the end of the human race.” Without wanting to question one of the world’s greatest minds, I would argue this prediction outlines the ultimate ‘worst-case scenario’; a scenario where we lose human control over AI. However, in reality, we are far from experiencing that scenario today.

Hawking later followed this prediction with the notion that, if we use AI effectively, we should have faith that human intelligence will override the chances of AI-generated destruction. Indeed, human wisdom and innovation are critical to ensure we benefit from AI’s full potential as it continues to integrate into our everyday lives.

Before ChatGPT and Bard, an Infosys report revealed that 45 per cent of organisations globally believed their AI deployments were already significantly outpacing the productivity and accuracy of comparable human activity. AI adoption has accelerated at a rapid pace, leaving human power in urgent need of catching up to ensure AI is integrated efficiently, in a process-driven and cost-effective way.

In spite of this, it’s clear that AI has the potential to revolutionise the way we work – it can quicken mundane processes, analyse masses of data with ease and highlight potential issues before the human brain can detect them. As we’ve already seen, AI can – and is already – having a significant influence on business’ working environments, pushing leadership in a new direction. As a result, management teams are key to shaping the use of AI adoption in the workplace. They are the ones who must create strategic processes for AI’s adoption by developing strong visions and objectives to mould how the technology will enhance the workplace, alongside humans.

Changing leadership skills

When looking at AI adoption for leadership, research not only demonstrates the importance of stakeholder participation and transparency, but it also highlights how AI will ultimately lead to a shift in the requirements of leaders’ roles. With AI likely to replace some of the more ‘technical’ elements of leadership, such as data and information processing, greater emphasis will be placed on interpersonal skills and social competencies. This includes the personality traits, values, attitudes and behaviours that enable individuals to help others achieve a goal or shared purpose.

Despite concerns that certain roles will become obsolete due to AI, many future roles will be created by, and centred around, the fifth industrial revolution and workplace digitisation. In Arden University’s The 2030 Workforce report, we found that 30 per cent of jobs are set to be eradicated as a result of automation and that this will result in business leaders needing a clear set of foundational skills. These revolve around digital, cognitive and interpersonal attributes, as well as self-leadership, including self-management, self-awareness and entrepreneurial ability. With AI, technological developments and automation all assisting the labour market, employee talent needs to complement digital advancements.

Ensuring AI remains human-centred

We’re already seeing the benefits technology can bring to the workplace. Being able to work remotely has revolutionised the way we work – and there is rightly more focus on the importance of maintaining a healthy work-life balance. It has opened up new work opportunities for those with disabilities and has enabled parents to progress in their careers more easily.

To complement this, AI’s implementation and use needs to remain human-centred and that requires a supportive and collaborative workplace culture – something which leadership and management are responsible for creating. To develop this culture, a holistic mindset is crucial.

Technology, among many other things, will enable businesses to welcome more diversity to its teams. It will allow leaders to engage with people from a broader range of sectors and specialisms to continually inform their developing worldviews and broaden their horizons. This will adjust leaders’ perspectives, enabling them to build strong, long-lasting relationships with key stakeholders and reinforce their understanding of people across different cultures and backgrounds, supporting advocacy of diversity and flexibility.

As a result, the next generation of leaders and managers need to have a deeper understanding of people. They need to know how to successfully empower and get the most from their teams. They also need to have deep emotional and social intelligence, so that they can understand and predict the impact of their decisions on the people around them. 

Alison Watson, Head of the School of Leadership and Management at Arden University

Alison Watson is Head of the School of Leadership and Management at Arden University in the UK. She has been part of the academic team at Arden for 17 years, supporting students on management courses at all levels, giving her a depth and breadth of experience

Read more Business Impact articles related to technology:

Business Impact Volume 17 (3: 2023)

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Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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How to rethink your business’ approach to sustainability

Business Impact: How to rethink your business’ approach to sustainability

How to rethink your business’ approach to sustainability

Business Impact: How to rethink your business’ approach to sustainability
Business Impact: How to rethink your business’ approach to sustainability

Increasing sales and customer loyalty, reducing cost, creating attractive and productive workplaces, and yes – also improving the brand value. These are some of the typical types of business value that we see companies harvest when they seriously engage in sustainability. So, clearly, sustainability should not be seen as a burden to bear but as a potent tool.

While numerous leaders recognise the importance of sustainable practices, they struggle with the ‘how’. In particular, they don’t know how to make efforts in this regard profitable. Many anticipate that the younger workforce will guide and instigate this transformative change. A great way to prepare yourself for that is to adopt a new mindset, as this works across disciplines.

Your mindset influences your perceptions, reactions and the opportunities you recognise. However, there are common misjudgements that prevent firms from adopting the right mindset to excel in sustainability in a way that is good for business and the world. Here are the ‘Fatal Five’ misjudgements, along with an alternative ‘Five to Thrive’ approaches that are covered in more detail below.

Start and end with business

Sustainability isn’t just an environmental or technical specialty. Envisioning it solely as such misses its broader implications. Effective sustainability can, as I said, reduce costs, spike sales, boost loyalty and lure talent – all key areas of managerial attention.

The trick here is to tie the effort directly to an organisation’s top problems and among key clients. Therefore, I recommend starting by identifying the three-to-five-biggest challenges in your company and for your core customers. Let that be the starting point and then use sustainability to find new ways to solve these problems. This way, sustainability efforts immediately gain a solid strategic transformation, greater focus and higher value. It’s about creating business with built-in environmental impact.

Create a positive impact

Traditionally, sustainability focuses on minimising negative impacts and, often, the ultimate goal is achieving net zero. Zero CO2 emissions; zero waste; zero everything. However, businesses thrive on ‘more’ – more profit, growth, products and so on. Hence, sustainability seen as a constraint can feel counterintuitive. Instead, focus on leveraging sustainability to innovate and elevate what you offer.

When sustainability becomes a matter of doing less, avoiding or settling, it resembles the discussions we have during economic downturns, unconsciously triggering our fear of losing things. Furthermore, it is difficult to recruit people to an agenda that involves giving up something and, in general, being ‘a little less bad’.

If you turn it around, it becomes much more interesting. Frame it, think about it and aim to create positive impact. When you use sustainability to strive for a new and better version of what you sell, it opens up creativity and taps into the human drive we have always had to make tomorrow better than yesterday.

Green products are cheaper

How many times have you encountered a ‘green’ product that is more expensive? You probably experience it daily. Just go to the supermarket and compare organic products to conventional ones. It is so widespread that it is considered an unspoken truth.

Whether you believe that a sustainable initiative, in the end, will be more expensive or cheaper, you are most likely right. Yet, there are myriad examples of ‘greener’ products that require fewer materials, less energy and/or provide higher value or value over a longer period. These are just some of the results of smarter resource utilisation. So, there is no basis for the starting point that an environmentally better product must be more expensive.

Does that mean I’m saying that a new and environmentally better solution will always be cheaper? No, it doesn’t. Some things will be more expensive either because they require something more or simply because we pay the price for the materials and their impact, without shifting part of the bill on to our children. Adopt a mindset where sustainable solutions are cost-competitive or even cost-saving from a total cost perspective.

A new way of doing business

Another widespread misconception is that it is too risky to tamper with the core business. However, the reality today is that the reverse is true – it’s too risky if you don’t.

Continuing business as usual and just making minor ‘green’ tweaks is a high-stake gamble. The same goes even if what you’re doing is good and can serve as a flagship project. People will see through it. They will see that you are still part of the problem, even if you have made changes such as altering your packaging, acquiring electric cars for management, or installing solar panels. You expose yourself to a significant risk of being accused of greenwashing.

You need to start developing a new and better version of your core business, regardless of what you deliver to the market. A version that, in some way, contributes to making the world a better place. Sustainability is not a project. It is a different way of thinking, developing and conducting business.

Be open, transparent and collaborative

Many companies shield their sustainability endeavours either out of fear that some will scrutinise them and criticise them for doing too little and pointing out the flaws, or because they fear replication if they are working on something exciting. This is an outdated approach that no longer works. In today’s age, transparency, openness and collaboration are indispensable.

When you are open and transparent, it creates credibility when you communicate. But it also allows those who may have a solution that can accelerate your development to recognise that you have a need and come to you.

Furthermore, by being open and transparent, you can inspire more people and we can all avoid reinventing the wheel all the time. We don’t have time for anything else with all the changes we need to achieve individually in this decade. The complexity and magnitude of the climate crisis, for example, mean that no one can create the right solutions alone. The transition to sustainability is a team sport that requires collaboration.

These five components constitute a progressive mindset that will make it significantly easier for you to spot new opportunities and address the sustainability effort in a company in a way that fosters business value as well as environmental impact. Bringing this mindset with you will increase your value and speed up your access to the top management and strategically important discussions. This is where the fun is, where you learn the most and where you can have the biggest impact.

Business Impact: Jasper Steinhausen Headshot

Jasper Steinhausen is the founder and CEO of Business with Impact and author of Making Sustainability Profitable. An established circular economy business consultant in the Nordic countries, Steinhausen has been an advisor to the Danish government on how to accelerate the green transition through its Green Transition Fund

Read more Business Impact articles related to sustainability:

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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Business Impact?

For questions about editorial opportunities, please contact:

Tim Banerjee Dhoul

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Business Impact

Tim

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Nurturing gender-balanced research environments

Business Impact: Nurturing gender-balanced research environments

Nurturing gender-balanced research environments

Business Impact: Nurturing gender-balanced research environments
Business Impact: Nurturing gender-balanced research environments

Female researchers at Xi’an Jiaotong-Liverpool University (XJTLU), home to International Business School Suzhou (IBSS), shared their perspectives on promoting women’s participation in the digital economy at a recent roundtable held by the joint venture institution.

The digital gender gap was a focal point at the event and was said to have been caused by many issues, including the lack of women in STEM (science, technology, engineering and mathematics) fields. Countering this is the university’s work in encouraging women to join these fields – women slightly outnumber their male counterparts at master’s degree level in STEM subjects and represent 40 per cent of doctoral students.

“Having more women in STEM is an effective way to eradicate gender stereotypes and gender bias in our digital space. It helps to involve more women in the ongoing digital transformation, thereby contributing to gender equality. I believe we have a responsibility to create a more gender-equal environment for female researchers. I also hope senior academics can provide greater support to younger scholars, especially females,” said Yu Song, director of the XJTLU think tank, XIPU Institution.

One such scholar at the event was IBSS PhD student Yue Zhou. She explained that encouragement from XJTLU academics made her consider the possibility of pursuing a PhD and set her on her journey as a researcher. “I hope my stories about doing the research I love can inspire more young people to find and enjoy their passions,” said Zhou.

The group also spoke about the importance of women in scientific research, as a crucial means of diversity in research teams and in the creation of fresh perspectives, as well as the support they may require in achieving a sustainable work‑life balance.

“I need to take care of my children while managing a research team and a PhD student team. Balancing my life and career is not easy, so it’s important to learn to manage one’s time and plan in advance,” said Professor Li Yang, associate dean of research and impact at XJTLU’s School of Science.

This article originally appeared in the print edition (Issue 3 2023) of Business Impact, magazine of the Business Graduates Association (BGA)

Read more Business Impact articles related to women in business:

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Business Impact: Furthering female education in rural India
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Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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Business Impact?

For questions about editorial opportunities, please contact:

Tim Banerjee Dhoul

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Business Impact

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The needs of nature warrant greater investment

Business Impact: The needs of nature warrant greater investment

The needs of nature warrant greater investment

Business Impact: The needs of nature warrant greater investment
Business Impact: The needs of nature warrant greater investment

New means of enticing private sector investment are needed to fund nature restoration projects in Southeast Asia that could cost up to $200 billion. That’s according to a new study from researchers at Imperial College Business School’s Centre for Climate Finance & Investment (CCFI). It argues that investing in nature projects of this kind offers a logical and powerful response to the climate emergency in Southeast Asia, where a number of economies are underpinned by nature.

“Climate change is already impacting Southeast Asian economies and, together with the risk of ecosystem collapse, provides a strong motivation for investing in nature. Investors stand to benefit greatly from nature investments – whether for resilience, portfolio diversification or cost reduction efforts,” said report author and CCFI research fellow Pernille Holtedahl.

Sustainability-linked bonds (SLBs) offer one route to further investment, according to the report. SLBs to the tune of $73 billion were issued globally in 2022 and are designed to tie organisations to specific sustainability commitments, with penalties incurred for missed targets. Drawing on cases studies from Malaysia, the report recommends that SLBs are administered with credible and verifiable key performance indicators.

The report, Nature Investment as a Response to the Climate Crisis: Opportunities in Southeast Asia, also cautions against basing investment cases for nature around carbon credits, arguing that the goal should be the long-term incorporation of nature benefits into broader corporate investment decisions. 

Headline image credit: Eutah Mizushima on Unsplash

This article originally appeared in the print edition (Issue 3 2023) of Business Impact, magazine of the Business Graduates Association (BGA)

Read more Business Impact articles related to sustainability:

Business Impact Volume 17 (3: 2023)

Download the latest edition of the Business Impact magazine

Cover Story

Strategies for success

The artificial intelligence (AI) genie is firmly out of the bottle and it’s the duty of educators to instigate a behavioural change in students to ensure the understand its capabilities and can use it responsibly in both their education and future careers. Professor Uma Gunasilan, associate dean of research at Hult International Business School, and career development advisor Nikhil Soi explain further

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Business Impact?

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Tim Banerjee Dhoul

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Business Impact

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