Front cover of a booked called The Listening Shift; Transform your organisation by listening to your people and helping your people listen to you, by author Janie Van Hool.

The Listening Shift

Janie van Hool

Practical Inspiration Publishing

Transform your organisation by listening to your people.

We spend about 80% of our day involved in communicating and at least half of that should be listening and yet only 2% of people have ever had any formal training in how to listen.

The Listening Shift aims to support leaders by showing them how to cut through the noise and listen expertly. In a world of remote working, where we need to acknowledge different and minority voices, this ability is more important than ever.

BGA members can enjoy 20% off an entire order from Practical Inspiration Publishing. Click here and use the following discount code at checkout: BGA20

The art of being heard – read an article by the author of The Listening Shift exclusively on Business Impact

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