Creating responsible citizens to lead organisations to sustainable success

Preparing MBAs to lead sustainable economic growth is the core task of Business Schools, argues Professor Percy Marquina, Director General, CENTRUM PUCP, the Graduate Business School of the Pontificia Universidad Católica del Perú. Interview by David Woods-Hale

What do you think differentiates the MBA at CENTRUM PUCP?

When students search for a Business School at which to study their MBA, they look for prestige, a high-quality academic programme and networks. At CENTRUM PUCP, we possess and offer these elements to students. But we offer more than that.

We prepare our students for the future by creating responsible and socially committed leaders, who think, decide, and act based on principles. We believe in an holistic form of education that enables students to assimilate the knowledge they require to lead companies based on the experiences they have shared in our classrooms and in their lives. 

Our programme also provides students with the human skills demanded by companies, such as time management, task prioritisation, complex problem solving, the ability to train others and to build sustainable networks.

With reference to Latin America in particular, why is it still vital to develop world-class business education? 

Globalisation and interconnectedness are growing at an exponential rate; every day it becomes evermore important to understand that our actions have far-reaching impacts. As technology advances, it will become easier to reach new audiences, but it will be more important for professionals to acknowledge that competition is no longer local, but international as well.

What innovative teaching methods have you come across that are used to create the leaders of tomorrow?

Emerging, disruptive technologies such as artificial intelligence, virtual reality and machine learning are changing teaching methods in Business Schools and can help us to adapt teaching to each student’s learning needs. For example, at CENTRUM PUCP, we use IBM Watson Personality Insights analytics to understand and predict the personality characteristics of our students. Using these results, we take a more humanistic approach to our MBA programme.

How important is sustainability, and in what ways have Schools adapted this into their programmes? What does sustainable leadership looks like?

Sustainability is crucial nowadays and we try to instil this in our students. By sustainability, we mean that professionals should meet society’s needs, preserve humanity, increase opportunities for others and make their organisations’ marketing, finance and human resources departments sustainable. We guide students to take decisions that put society’s needs ahead of profits. 

What are the biggest challenges facing global Business Schools today?

The biggest challenge for Business Schools is helping to create responsible citizens. We must be able to develop competent professionals while guiding students through a process of social sensibility. And we must also be competitive. 

When facing global competition, we find that every School that has been able to obtain good results and trained their professional workforce is making a name for itself in the areas in which it excels. 

Gone are the days when professors used to teach traditional subjects in a static way; the time is ripe for a new model of professor who is able to inspire students’, teaching and learning from them in a constantly evolving environment that demands greater skills and vision in order to develop social innovators. 

At CENTRUM PUCP we have developed the NeuroManagement-Lab initiative, with the objective of identifying students’ main leadership competences and areas of development. Through this programme, we enhance the user experience, helping to personalise education, shaping skills and helping students to discover their strengths and work on their weaknesses.

How do you instil the thirst for global mobility and an international mindset in your students? 

Whenever I step into a classroom or I encounter a student, the message I always try to communicate is a simple one: do what makes you happy and you will lead the way. Having visited so many places, I have confirmed this theory: students overachieve when they are able to work and pursue their goals in something that makes them happy. 

If you are able to identify and understand your passions, your thirst and commitment towards your goals will increase every day and your competition will become global. 

You will innovate, search and look for solutions to questions that have never been asked before because your thirst for knowledge will push you to think more broadly. During their MBA, our students are exposed to global experiences such as international faculty, peers, global case studies, international study stages, business programmes abroad and so on.

You urge your students not to put limits on their goals – can you share some insight into how MBAs can take theory into practice? 

Through many case studies, we teach students the ways firms and managers have faced and solved unexpected problems. I advise them to stick to their principles and the message of their organisation. 

If your organisation has a distinctive characteristic or stands for something, wear it as your own personal badge of honour. 

One story that people can relate to is Apple’s. Steve Jobs, former Co-Founder and CEO of Apple, believed in innovation and in the superior quality and practicality of products. He used to say: ‘Apple products should be easy to understand. Everyone should know how to use them’.  

His team believed this, too – at a time when this was not expected – and created products accordingly. Acting in line with the beliefs of your organisation can help it differentiate itself in a saturated or extremely competitive market. 

At CENTRUM PUCP we promote entrepreneurship as a way of creating innovative business models. Several start-ups are created every year by our students, and have a great impact on society. For example, three graduates from CENTRUM PUCP and three from the faculty of engineering PUCP were among the 15 finalists in the Cisoc Global Problem Solver Challenge. The talented Peruvians developed Pukio, an intelligent mechatronic system that generates clean water through the condensation of water vapour in the air. Collaboration is vital in an uncertain climate. 

How does your Business School link and work with other Schools, employers and alumni? 

Relationships are about co-operation, and co-operation is about progress. We challenge ourselves to establish partnerships with other Business Schools to provide the best each School can offer in a combined MBA or specialised master’s programme. 

We promote co-operation between our departments to allow the ideas and innovation to flow through the veins of our School. We create opportunities for alumni to collaborate with us so that we benefit from the skills and experiences of the professionals we create in our classrooms. Co-operation has grown in importance among Business Schools and it is yielding better results.

What would your advice be to other Business School leaders operating in such a volatile and uncertain world?

Education is not about outcomes. It is about the impact. At CENTRUM PUCP, we have a mission: educate to serve. We serve academia, the business world and wider society. But we are also here to educate people about sustainable development. 

We want people to learn to thrive in a competitive world. Business Schools should also follow suit: educating people to allow them to see the bigger picture and teaching professionals how to lead the departments within their organisations.

Do you feel optimistic about the future of business, Business Schools, and the economy?

I believe we are all more aware of the global challenges ahead than we were a couple years ago. We are in the process of acknowledging the impacts of our actions and the dangers of not doing so over the long term. 

Business Schools have taken advantage of this. We teach students to think about impacts on society and how our actions can be turned into positive outcomes for the greater good. 

Sustainability is both an individual responsibility and about teamwork: we all have to engage in the right actions to produce a positive impact. I believe Business Schools are preparing people to provide sustainable and egalitarian economic growth.

Professor Percy Marquina is Director General at CENTRUM PUCP, the Graduate Business School of the Pontificia Universidad Católica del Perú. He was previously General Manager of Rhone Poulenc and General Manager, Commercial Manager and Marketing Manager of companies related to the Richard O’ Custer group. Marquina holds PhDs from the Maastricht School of Management and the Pontificia Universidad Católica del Perú in business administration and strategic business administration, respectively.

Building a responsible and inclusive future

Developing a mindset of continual learning for the future of work and inclusive leadership will underpin the MBA at Newcastle University Business School, explains its Director and Professor of Leadership and Organisation Studies, Sharon Mavin. Interview by David Woods-Hale

You joined Newcastle University Business School during a momentous year for the School as it celebrated 30 years of AMBA accreditation. What attracted you to the organisation? 

I was attracted by the stage of development of the School. It’s going through a period of growth and is expanding its presence with an additional building. It’s triple accredited and has world-class research, but at the same time there was an appointment of a new Vice Chancellor and Deputy Vice Chancellor, so there was an opportunity to join a brand new team and look at really embedding the Business School into the University and developing a vision around the future of work and leading on leadership. 

I previously led Roehampton Business School, University of Roehampton, London, as Director and before that I was at Newcastle Business School, Northumbria University, as Dean and Associate Dean Research.

At Newcastle University Business School, there is an opportunity to look at an interdisciplinary approach in terms of the stage of development of the Business School. The challenge facing Schools today is to prepare students and graduates for problems that are not just around business and management; to be able to take a more interdisciplinary approach to thinking and problem solving and to prepare business, management, economics, accounting and finance students, for the future of work, when we don’t know what that future will be. The jobs they will be doing in the future don’t actually exist now. 

In Newcastle, we have two national innovation centres (one in data and another in ageing) and integrating the Business School into the work of these centres is a fantastic opportunity to expose our students to further world-class research. 

What do you think draws prospective MBAs to Newcastle? 

When I joined the School, we were celebrating 30 years of AMBA accreditation and this is a testament to the Newcastle MBA. While it has changed and evolved, it’s still a very progressive MBA programme, which details a journey of transformation for the individual student, combined with innovative curricula, real-world interaction and the internationalisation of the programme on a global scale. For example, this year, our international study tour is to Brazil. 

We welcome students who are ready and committed to a journey of personal transformation and change, and offer them the knowledge, skills, and exposure to international experiences plus international approaches to business and management. 

What keeps people coming to us is a combination of our first-class reputation for academic excellence, high graduate employability and excellent student experience. It’s an all-round journey of personal transformation.

What skills do you think MBAs should be demonstrating upon graduation?  

We are in an ongoing dialogue with external organisations, our advisory board, our academic team, our students and employers, asking what a Newcastle University Business School graduate and post-graduate should know, and what they should stand for. 

In terms of key knowledge expectations, these would be the same as for any MBA graduate: being able to develop personal resilience; to thrive in complex and chaotic situations and those in which there is ambiguity; to make clear judgements based on information and evidence; being informed by a commitment to ethical corporate social responsibility; having a commitment to gender inclusive leadership, which will become increasingly important in our MBA; and being able to work individually and also as part of a team. 

Our corporate and organisational partners are talking to us about continual learning and they want people who can embrace change and accept that the MBA is not the end – they want people who want to learn for life. This means being prepared for the future of work, but also to learn, change and adapt in order to influence, lead and shape their future and their own future careers. This goes far beyond knowledge of business and management. 

How do you view ethical management? 

As part of our vision, we see ourselves as a globally renowned international Business School that is building a responsible future, through our graduates and post-graduates, for both business and society globally. It’s certainly a core value of Newcastle University around sustainability and responsible management. In the MBA, we have both a corporate social responsibility module, but also a commitment to ethical behaviour and personal values running all the way through. The Newcastle University Business School post-graduate has a strong understanding of their own personal values and what they stand for.

Do we need a new metrics system to measure MBA programme success? 

We would argue that there does need to be a new metrics system for measuring success, not least beyond international diversity, to include gender diversity and different elements of intersectionality for the type of cohorts we’re learning with. 

From my point of view, coming in as a new Director, one of our scholarships for next year will be for a woman, who will work with us exploring gender-inclusive leadership. This will be a scholarship that signals that women are very much encouraged to join our Business School. We know that all UK Schools have a long way to go regarding ‘gender on the agenda’ in all kinds of ways, as evidenced in Athena SWAN action plans. Gender equality is a core value of mine. We want to be explicit about our commitment to gender inclusive leadership. 

It’s not just about cohort size if you’re trying to bring a balance of international and gender diversity into the MBA learning environment. 

As a female Business School Director, do you feel like you are trailblazing the way for other women?

I’m the first woman Director at Newcastle University Business School. In my first semester, I think I made an impact on the academic group, because colleagues see my commitment to talking openly about the gender pay gap, gender inclusive leadership or gender on the agenda in curricula. I’m not afraid to have these discussions. 

I want to award a scholarship to a woman with aspirations who envisages a major transformational journey. I will be involved with that learning journey as a mentor and with the students on the programme and I’m hoping to make a positive impact. 

You’ve done some work with Board Apprentice Global Scheme on diversity. Can you explain some more about this?

It’s a not-for-profit franchise that offers an immediate solution to the lack of diversity in the boardroom because it is, in effect, a development programme for people and boards to develop experience that they wouldn’t otherwise have had. Introducing diversity to company boards through an apprenticeship scheme.

I went through a selection process to become a board apprentice for a JP Morgan Investment Trust. I wouldn’t ordinarily have been in a position to have this experience. I’m in higher education, I’m from the north of England and I didn’t have any non-executive (NXD) board experience other than committees to do with higher education. I went through a selection process and joined the JP Morgan Claverhouse Investment Trust plc. 

I had the privilege of observing the board for nearly 18 months and joining board activity across the different methods that it uses to govern. I engaged with the Chair of the board, other directors, the fund managers, the board business and enjoyed learning more about the financial investment sector – including the AGM and meeting shareholders. 

This increased my experience of governance and knowledge as a NXD If I hadn’t recently moved into the Director role at the University of Newcastle, I’d have already applied for NXD with this new knowledge and experience and therefore offering diversity to other boards. 

The Board Apprentice offers people, who don’t necessarily have the ‘right’ knowledge and experience, opportunities for development. This programme looks at diversity beyond gender and encompasses ethnicity, culture, sexual orientation, age, disability, personality and skillset. Simply by observing a board, an apprentice can change the dynamic within it. Through the chair, I was able to ask questions of the board offline to help understand and refine my own decision making. Having a board apprentice is a positive, committed action and adds to the diversity of established thinking within boards and increases the pool of people who are able to apply for NXD positions. 

I also met with the London Higher Group of Universities which has started a board apprentice journey. It’s working with corporate organisations, enabling people from universities to become NXDs and their councils and senates are engaging with board apprentices from the corporate sector. Universities require diversity on their senates and councils in the same way that FTSE firms do. Universities are not exempt, but it can be very challenging to reach outside the University community, to get the diversity you need. 

Board apprentice programmes build a pipeline of people who are ready for their first board position. Because of my subject area, I’d never worked in the finance sector in that level of depth and the opportunity allowed me such a good exposure to the sector, which benefited my own personal development.

Do you think there’s still too much talk and not enough action on gender inclusive leadership? 

Up until about six months ago, I would have said ‘absolutely yes’, but I think now, we’re hitting a tipping point of what has been acceptable and what’s not. This might be around the gender pay gap, sexual harassment, and the gendered representation in the media of women leaders – which has a major impact on socialising future leaders. 

The media shows Hilary Clinton or Theresa May as powerful women leaders, but are talking about what they wear or how they look. This is being challenged and becoming unacceptable. The backlash to the US presidency race will also be a part of the tipping
point I’ve just described. People are becoming more comfortable with calling out gender discrimination.  

You cannot be what you cannot see. We want students to think more critically about what they see when they see leadership images and how leaders are portrayed around them; some of these messages are so normalised, they don’t realise how sexist they are. 

One of my key next steps is to consider how to develop gender-inclusive leadership with men and women students, because change is not just the responsibility of women. 

Our students are letting us know when they see men-only guest speakers or panels and expect to engage with leaders and entrepreneurs of both genders. I use the term ‘gender inclusive’ because we need to pull the models apart, so everyone can relate to the terminology. 

Do you feel optimistic about the future of Business Schools and business education? 

I feel very optimistic about business education that understands what we have to do now and in the future and is different to what we’ve done in the past. 

Providing personal development journeys that engage with the whole person rather than comprising knowledge transfer is a fantastic opportunity. 

From our point of view, in our School, we’ll be educating and developing for the future of work and leading on leaders for a future we can shape – this is a positive way of looking at massive change, continually. 

How do we prepare people to engage and learn in an unknown future of work

This will be about developing the knowledge, skills, values and open mind sets for a future we don’t even know yet. 

That’s a challenge I’m excited about.   

The ever-evolving MBA

Only those MBA programmes that adapt quickly to new challenges will succeed in the long term. ESMT Berlin’s Rick Doyle explains how his Business School is ensuring ongoing evolution

As we constantly read, hear and experience, these are volatile times – politically and for business. 

Digitisation and the disruption it causes have made it onto Business School campuses and into curricula. Vast environmental and social challenges, such as climate change and an increasing disparity between rich and poor, have done the same. MBA programmes are constantly evolving to help students recognise upcoming challenges and give them the skills to be successful, responsible business leaders and entrepreneurs. 

An MBA helps students change their careers by continuously challenging them through an innovative curriculum and programme design. Throughout the programme, they work on academic and professional projects that are designed to place them in unfamiliar situations. The groups rarely have two students from the same country or professional background. 

This fosters a learning environment in which they can explore new areas of business, develop fresh competencies and a new career plan, while working in an international environment. By the end of the programme, students develop managerial and cross-functional skills needed to branch out in new directions and to succeed professionally. 

Constant evolution

European MBA programmes have to evolve constantly to remain competitive in the market. As most people know, a typical MBA programme in Europe lasts one year. The goal is to offer a general management programme in a condensed format. This is so candidates minimise their time out of the workforce, while gaining practical experience that helps them change or transform their career. 

Some MBA programmes are shorter, while longer ones might offer a modular format allowing the student to customise their studies. For the latter, students can often add on exchanges, specialisations or internships, but they spend more time out of the job market, so there is, as always, a tradeoff. 

The ESMT MBA programme lasts 12 months. To get the most out of the one-year programme, students need to have a clear idea of the outcome they would like to achieve. Most students have significant work experience from the beginning, with the average experience of ESMT MBA students being six years. By participating in the practical aspects of the programme – company visits, masterclasses, international field seminars and consulting projects – our students gain experience in a new field or delve deeper into managerial issues in a sector already familiar to them. 

Combining theoretical and practical aspects of the MBA is critical if students want to gain the skills necessary to become better managers. These ‘soft skills’ are often missing in company hierarchies and are aspects of the MBA to which we pay particular attention at different stages. Developing a career plan, 360-degree feedback, networking, negotiations, leadership, public speaking and many other courses are a vital part of the MBA. 

We would be remiss if graduates were not going away with these skills. In fact, companies reiterate again and again how indispensable they are for MBA graduates to become leaders in their companies. 

International students

One notable trait of European MBA programmes is the international student population. ESMT consists of 95% international students, and most European MBA programmes fluctuate between the 90-95% international mark. Students graduate after an intense experience working with international teams comprising five-to-eight nationalities and the cultural perceptions that come with diversity. 

Every class discussion, lunch discussion, case study, project and so on, is reviewed and discussed from multiple international, professional, and personal perspectives. 

Companies often tell us that the best graduates are those with the skills to navigate an international work environment while helping the company grow and remain relevant on a larger scale. In turn, graduates with these skills are equipped to navigate their careers and manage or effect change for themselves years after graduation. We see this year after year with students coming from backgrounds that typically would not lend themselves to moving into the specific career to which they aspire. 

For example, one ESMT graduate recently moved from a military background into an international career in a major logistics company. Another graduate went from digital marketing to consulting for an international consulting company and yet another previously worked for an non-governmental organisation (NGO) in sustainable development, but is now also working for a major international consulting firm. These are but a few examples with corporate ties, but every year, graduates also put their skills to work for SMEs and start-ups. One of the most recent cases of this is two alumni who founded Space Shack in Berlin, a co-working space and incubator. ESMT students and alumni can use the space and work with
their own or other start-ups during and after the programme. 

We maintain very close relationships with the 25 founding companies of ESMT. They, along with many other companies, are ever-present during the MBA. The level of corporate engagement varies from year to year and ranges from guest lecturing in class, leading master classes, company visits, internships and projects – and of course hiring graduates after the programme. Often, the representatives from the companies are ESMT alumni themselves. 

We spend a lot of time building long-standing relationships with these organisations. It is important that they know MBA graduates have a lot to offer and are equipped with the skills the company needs. Relationship building is the best way to ensure that there is a strong level of knowledge transfer between the companies and ESMT. Company visits in Germany, interview days, individual interviews, and class participation are just a few ways in which we maintain these connections. 

We also involve company representatives in workshops and learning exercises for students. A good example is the workshop about salary negotiations, hosted by an HR director of one of ESMT’s largest recruiters. 

Another example is the annual mock interview day, which is supported by several recruiters from real companies. They practise interviews with MBAs based on a real application, and give constructive feedback. We bring diversity into this workshop by working with interviewers from different industries: from large corporates to Berlin based start-ups. For the case interview practice workshop, we work with real consultants from our partner companies. 

Consulting projects are of utmost importance for the companies, the School and, of course, the graduates. Historically, hiring MBA graduates was not a popular option for businesses in Germany: the PhD was king in business culture. Now 70-75% of ESMT MBA graduates work in Germany each year. 

Integrating consulting projects into the MBA curriculum is a way to demonstrate the benefits on both sides of the spectrum. 

Companies can see, first-hand, the value of bringing in an international group of professionals to solve issues they may not otherwise have the capacity to evaluate. 

One of the cornerstones of ESMT is to promote responsible leadership and especially connecting that with management of innovation and technology, sustainability, and entrepreneurship. These areas ensure that companies and the MBA programme remain relevant as the business world changes. MBA elective courses such as ‘bringing technology to market’, ‘innovation and new product development’, and ‘sustainable supply chain management’ are all courses that touch on helping companies develop their long-term and environmental sustainability. 

These courses lend themselves to preparing graduates to think creatively and strategically while doing their jobs. 

Preparing better managers

It is with these concepts in mind that our career services office creates the consulting projects with our corporate and business partners. This year alone, there is an impressive list of consulting projects that help companies incorporate future-proof business concepts into their short-term plans, such as:

determining the viability of investment in an early phase 3D printing technology start-up by a leading global company to enhance its business channels and help in the development of future technology

conducting market research and a feasibility study for a leading global company to determine how camera-learning technology can be implemented and adapted to introduce the company’s new products into the mainstream market evaluating how current products for a global company can be best developed to incorporate augmented reality technology for the mass market determining an implementation strategy for a global company to enhance and create business channels and products for robotics and cloud-based technologies consulting with a Germany-based real-estate company to establish the social, environmental, and economic impact of the real estate industry. 

Not only are the consulting projects for companies a very effective way to get useful answers to the questions and topics they raise, but they are also an excellent opportunity to identify potential talent and start an interviewing and selection process. For the students, the projects are a great learning exercise and networking opportunity. 

The learning outcomes mentioned previously remain at the forefront from our first meeting with candidates, the application interview process, and during their job search. 

ESMT Berlin’s MBA classes are quite small, comprising about 65 students per year. To maintain a core group of students who complement one another and work together to achieve their career goals following the programme, we have to select those who are best suited to work in small, international groups and who thrive in a close-knit, cooperative environment. The application process is designed so that we work individually with candidates even before they submit their application. 

We encourage them to connect with students and alumni before applying and use the application interview as a key component to assess a candidate’s fit and motivation for the ESMT programme. This way, the candidates and the School are sure to make a decision that is right for both parties. We have to consider the strengths of the ESMT MBA curriculum as well as the needs of the market for MBA graduates at all stages of the programme lifecycle. 

We design our programmes to meet the needs of the market so that there is a direct correlation for everyone involved; for example, electives such as design thinking and digital marketing. In so doing, the MBA remains relevant for the future of business. 

Taking feedback from students and corporate partners into consideration, we have added a full range of leadership seminars and workshops to hone the management and self-awareness of participants. All MBA students have the option to enroll in classes on data analytics and organisational behaviour courses focusing on status in management. The goal is to prepare MBA students to be better managers. 

Pre-experience Masters programmes are more popular than ever and offer excellent opportunities for students to work with businesses and develop them for the future and embrace new technologies. However, this group of students has not yet developed the on-the-ground experience and leadership skills that MBA students bring with them into the classroom, following six or more years of work experience. It is difficult then to compare the learning and development that students are able to achieve as a result. 

Thus, despite the growth in pre-experience programmes, the MBA remains relevant by developing leaders with experience in general management as a key component for future corporate growth. At ESMT, we take specific steps to remain relevant. We continuously invest in faculty research and industry experience, development of forward-looking centres focusing on the latest trends in business, top-notch facilities, and a student population willing to take risks that will likely pay off or help them to land on their feet in new areas of business they have not yet thought of. 

Business Schools have to stay agile and on top of the changing business environment. This is especially true for MBA programmes. Only those programmes that adapt quickly to new challenges will succeed in the long-run. Despite, or perhaps because of this, I remain optimistic about the future of the MBA. 

By tapping into the creative resources they have at their disposal – faculty, staff, students, and companies – Business Schools have the potential to educate responsible leaders who are prepared for the fast pace of change. 

Rick Doyle is Head of Marketing for Degree Programmes at ESMT Berlin Business School.

Perspectives on Asia Pacific business education

Business School leaders from across Asia Pacific talk exclusively about the challenges and opportunities facing them. Interviews by Jack Villanueva and Kevin Lee-Simion

Yang Yang, CEO and co-founder of iPIN

Can you introduce yourself?

I am a founder of an AI company in China, which is developing a platform that will allow people to make applications to help college and high-school students in their personal career development plans, and also help students complete applications for Schools. 

A big challenge of AI is that machines cannot understand highly abstract words such as the US or AMBA. However, all the business areas people need AI to understand, relate to these words.

In order to overcome that, we built a social-economic graph and used it to model the whole economic development of China. This way, machines can understand highly abstract words such as ‘companies’, ‘Schools’, ‘majors’, ‘occupations’, and ‘cities’. Because of this, we can provide some applications to help people plan their career path or help recruiters to recruit people by quickly finding the best candidates among millions of applicants.

How can AI help foster innovation and entrepreneurship in tomorrow’s leaders?

AI gives innovators a lot of new tools. For example, there were a lot of people who wanted to do something before, but they couldn’t because they were lacking AI technology. Now, because of things like deep learning, machines can do many different kinds of work, especially classification work, better than human beings. This has created many new opportunities in many business areas.

How has the use of AI changed the business landscape in China?

AI in China is growing very fast. Many companies in China are using AI to solve different kinds of problems in areas such as finance, education, manufacturing and e-commerce. China has a huge population and can generate large quantities of data, especially data around personal behaviour, and this can help businesses and entrepreneurs in China. This can also help machines better understand people’s behaviour in many different dimensions.

Suresh Mony, Director of the Bangalore Campus of Narsee Monjee Institute of Management Studies (NMIMS)

In your mind, what does a ‘great’ Business School programme look like?

Educators have a big role to play in creating jobs in society. With the advent of AI, jobs are really being threatened. World Bank research finds 69% of the jobs in India and more than 70% of the jobs in China will disappear within the coming decade. So we must do something drastic. It is SMEs that will create the most jobs per unit of capital invested. The world before 1820 was known as an entrepreneurial society, but everyone had small businesses. With the advent of the large-scale enterprises, it became a society of employees. If jobs are going to become scarce, we need more enterprises and Business Schools should be more instrumental in that. 

The great programmes generate graduates who are analytical, who can synthesise ideas and manage businesses. They are probably not the best at creating businesses.

Entrepreneurship requires people who have critical thinking skills, tolerate ambiguity, and can create. The curricula and pedagogy will have to be tuned to help students create value.

Pedagogy is still classroom orientated. We’ll have to have less of the classroom and more action in terms of enabling students to observe, be apprentices, go out in the market, make their own studies, and make their own decisions. This will help them create a value proposition for the customer.

Do you think today’s students and subsequent graduates are being taught the skills they need to succeed?

Sadly, no. A recent US survey found only 11% of Business School graduates set up their enterprise and of those, only 7% raised capital. 

The mind set for Business Schools is to train students for industry and capture low-hanging fruit. This makes students more job orientated. And the fact that Schools are able to land students good jobs in industry means the hunger is missing in students. 

Business Schools have to have a different structure for entrepreneurship and education, and for faculty. They should not be judged by the workloads or research output, but by how they can create entrepreneurs.

How can Business Schools work to support students’ development of knowledge of entrepreneurship?

A Masters in Entrepreneurship Education, would be a distinct programme and Business Schools should develop it as a two-year long programme with sufficient focus on the action learning part of it; action learning for innovation, and action learning for entrepreneurship.

It would need to be seperate to the conventional MBA, which supplies talent to industry so graduates can become executives. You have to have a different pool of students for entrepreneurship. If you have a creative outlook and innovative ability, I think you will go for entrepreneurship education.

Those who come from business families, even if they do an MBA, after one or two years go back to their businesses, or they go and set up their own enterprise.

Sherry Fu, Director, University of Manchester China Centre

How can Business Schools better support students to participate actively in their own futures?

Business Schools need to provide systematic business knowledge which should build a solid foundation for students. This requires curricula to be continually updated so they keep up with social and economic developments.

Schools need to pay more attention to extra-curricular activities that support students’ career aspirations. The extra-curricular activities and career support are vital. 

In terms of career development, we need the right people to be career advisors. These people don’t have to be academically strong, but should be practical, have real industry experience, and insight into specific sectors that they can share.

We should manage students’ career expectations. Career support doesn’t mean holding the student’s hand; it’s about giving the right advice. We don’t guarantee students a job, secure a job for them, or find a job for them. However, some students will have those expectations that when they sign up to the MBA programme; they will get their ideal job, a promotion in their company, or a better paid role. Students need to take ownership of their own career development.

What we do as Business School educators is support, give advice and make sure we work with students to help make things happen so they can achieve their career goals.

Do you think it’s also about pushing students to become entrepreneurs rather than just employees?

Entrepreneurship is a trend in China because society is encouraging young people to run start-ups and the government has policies to support start-up companies.

We encourage students to have an entrepreneurial spirit so they can be more passionate, but I think Business Schools also provide career support so that students can become more senior within big organisations. 

On the one hand, we encourage students to move forward to gain senior roles, but for those people who want to run their own companies, we can give them more ideas or more education on innovation
and entrepreneurship.

At Manchester Business School, we have an enterprise centre and an incubator for students who want to set up their own companies. The School will invest in them, financially support them, and give them an education in entrepreneurship and innovation.

How can Business Schools nurture the skill sets employees need to succeed?

There are four key areas around which we nurture our students’ skills. The first area is about core skills and the core employability sessions that we deliver via webinars. These webinars are about careers and are given
by industry speakers, practitioners, and our professors. 

Second, we make sure each centre has dedicated staff to tailor sessions to our students with the right information to fit in the local market. 

Third, we provide tailored one-to-one sessions and employ career advisors to provide consulting to students. We ensure the people working for us have real business knowledge and an understanding of the jobs market.

The fourth way in which we nurture our students’ skills is by running events to which we invite industry speakers and we make sure our current students and alumni attend. This means students can learn and get opportunities from their peers, get the right skills sets for career development, and build networks.

We don’t want students just to master the main theories of business. The key is whether they can use these theories to
handle the challenges in the workplace and make a contribution.

As a Business School, we should make sure our students are socially responsible. They shouldn’t just care about making money, they should contribute to their organisation and the wider community.

Robert Yu, Head of China, Lego Education

What’s the concept of Lego Education?

Lego Education believes in learning through play. We empower students and teachers to become lifelong learners through playful learning experiences with our digital and physical education solutions.

Education is about empowerment. At Lego Education we’re very fortunate that we started a journey of this empowerment in 1980. Over the past 37 years, we have learned a lot, experimented a lot, and gained a lot.

Delivering playful experiences at Lego Education is about four things. These are encouraging cultivation of computational thinking; encouraging the building of STEM curriculums; helping and investing in the professional development of teachers globally; and investing in the ecosystem
with global partners.

How does playful learning fit into the Business School?

A playful learning experience should be joyful and socially engaing so that, students find meaning in it. That’s how we define ‘playful’. 

We feel Business School students are facing too many challenges in finding a job, stepping into a career, and solving real-life business problems.  

Can you explain some of your work in encouraging students to be more creative?

We help teachers learn what it means to be a lifelong learner, to be creative, and actively engaged in the classroom. Only when teachers are empowered to deliver a creative classroom can any of type learning happen and that kind of study habit can be cultivated through the teaching process.

We encourage teachers to design a lesson plan, promote different solutions in the classroom, and encourage them to ask students to come up with different solutions and communicate them and in the process, evaluate and reconsider options. Through these processes, students develop computational thinking. They learn to deconstruct tasks, to generalise, and come up with solutions which they will evaluate. At the end, they learn to look objectively at their conclusions which is what we want out of a creative experience.

Does learning in a more creative and playful way lead to innovation?

We have research showing that playful experiences induce deep learning. It’s not just about engaging or creating learning spaces to encourage creativity, it’s about the playful experience itself that includes deep learning which will help learners develop different kinds of skill sets.

Why do you think it’s important for MBAs to collaborate and be lifelong learners?

We live in a world of change and we adapt to this by continuing to learn, being curious, being innovative in the process of solving problems, and coming up with solutions that can help build abstractions. These are all things we are trying to promote, and encouraging learners and teachers to develop throughout the learning experience. 

I feel Business School leaders realise that learning is an experience, and this can be enhanced through different approaches; whether that’s action learning, playful learning, case studies or internships. Once we look at holistic learning in this way, students can benefit immensely.

Why is it important to have that balance between the digital and physical approach to creative and playful learning?

We integrate a digital experience into our entire solution because we know that students are using digital technologies every day, and they will face more digital options in the future.

We believe it is important to give them an understanding and a framework blending physical and digital experiences in a leaning scenario, early on.

Peter Helis, CEO, Helis & Associates

Why is it important for Business Schools to collaborate and build partnerships?

The difference between partnerships and competition is that one is positive and the other is negative. Partnerships are about talking with each other and competition is more about organisations assuming, or not knowing, what is going on in their markets, and not dealing directly with each other.

I would always prefer a partnership because one plus one becomes a lot more than two. We’ve seen that in China, where corporates are very keen to have partnerships with the Western world. Sometimes this is viewed as a joke because people in the West still see China as a competitor, instead of a place for potential partnerships.

In terms of China and Asia Pacific, do you have any examples of exciting and interesting partnerships that you’ve worked on or are working on?

Think of our company as a platform. We don’t build the partnerships directly, we build a platform where people can meet and exchange ideas.

We organise conferences, matchmaking and delegation trips for both sides. We’ve organised very large conferences in southern China and western China. We’ve also organised conferences in Munich and Berlin.

Through these conferences, or platforms, people meet. And then once they meet we can follow up on this. 

When we look at APAC, Vietnam and Myanmar are doing very well, but China is really like a continent, and there are so many untapped areas with huge potential. We can basically copy and paste some of the principles that you’ve already applied in the region in which you’re based.

If you venture to central, western, or southern China, you still have a lot to do before you go to the other APAC countries.

How can a Business School begin to work out a partnership?

Start by doing some research at home and see what areas are interesting. Then, if you don’t have a plan for China in motion, engage with a company such as ours and explore how you can approach potential customers or business partners. If you already have a business in China, take the next step. 

Look beyond your current surroundings and try to set up businesses in southern or western China.

Martin Lockett, Dean of the Nottingham University Business School in Ningbo, China

What are the main elements of evolution for the MBA?

It’s about improving the skills of people who come as students onto the MBA. Some of that will be about deepening knowledge, but a lot of MBAs spend too much time on knowledge and not enough on attitude.

You can give people learning experiences that enable them to experiment safely with new ideas, so they learn the skills needed.

At a Business School where I used to work, we asked students to develop a new business idea. Then we reflected afterwards to get people to think about questions such as ‘what did this mean for me?’ and ‘what can I learn from this?’

In our MBA we ask students to develop a business plan, and we hope they will take that forward. They can experiment and learn in a safe environment and develop their skills as a leader – whether that’s for their own business, developing innovate ideas in an organisation, or for a more general role in an established business.

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